Looking for a retirement home?

Are you a retirement home resident?

Find out how we protect your interests, how to report harm, apply for emergency funding and more.

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Applying for a Licence?

Find all the tools and information you need to apply.

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Information for Licensees and Operators

Ready-to-print fact sheets, guidelines and posters to keep you informed.

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Highlights from 2022-2023

7497

Inquiries handled through RHRA’s intake department

1191

Inspections of retirement homes completed

44

Licence applications to operate a retirement home

776

Licenced retirement homes in Ontario

167

Number of complaints received

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Information for Health Care Providers

The RHRA monitors emerging issues affecting seniors in retirement homes. We work with community health care providers, regulators, seniors’ groups, and home operators to ensure the safety and wellbeing of residents are met and their rights are protected.

What's New

News

RHRA appoints new Risk Officer

We are pleased to announce that Kevin McCarthy has been appointed as the RHRA’s Risk Officer, effective March 2024, for a three-year term. The Risk Officer is a statutory role that reports to the Board, exercising independent and critical decision making.

News

New Resource for Licensees/Operators: Abuse and Neglect Guidance Document

The RHRA encourages licensees/operators and retirement home staff to review the guidance document and regularly review abuse and neglect policies and procedures in place at their home(s).

News

RHRA Welcomes New Deputy Registrar

We are pleased to announce that Anastasia Shiamptanis will join the RHRA as Deputy Registrar, effective April 1, 2024.

News

New Regulatory Request: RHRA Annual Information Return

In late January 2024, RHRA notified the sector of a new regulatory requirement that retirement homes would receive on February 1, 2024 – the Annual Information Return (AIR).

News

Notice: Annual Information Return and Invoice Distribution

Independently-Owned Homes | Chain Homes January 22, 2024 Important RHRA Notice – Independently-Owned Homes: Upcoming Annual Information Return and Invoice Distribution – Due April 1, 2024   Dear Licensee, The...

News

RHRA Stakeholder Advisory Council Appointments

RHRA is pleased to announce the appointment of Dr. Fred Mather, MD CCFP FCFP, to the Stakeholder Advisory Council. Dr. Mather’s two-year term is effective as of Jan. 1, 2024....

News

RHRA Consultation On The New Annual Information Return (AIR)

The AIR consultation is now CLOSED. RHRA would like to thank everyone for their thoughtful feedback. A summary of the feedback will be posted in early 2024. RHRA needs your...

News

RHRA’s 2023-2026 Strategic Plan is Live!

RHRA’s 2023-2026 strategic plan is now available to read on our website. The strategic plan highlights the priorities, objectives, and strategies RHRA has set out for the next three years....

News

RHRA Stakeholder Advisory Council (SAC) Opportunity

RHRA is looking for a new member to join the Stakeholder Advisory Council (SAC). RHRA is seeking a Regulated Health Professional Representative (e.g., physician, nurse, pharmacist, occupational therapist, etc.) to join the...

News

RHRA Seeking an individual for the Board of Directors

To provide guidance on the opportunities and challenges facing the RHRA, the Board of Directors is currently seeking individuals from one of the following regions - Northern Ontario, Southwestern Ontario (e.g. London, Chatham, Windsor region), and/or within a rural setting.

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Career Opportunities at the RHRA

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A retirement home

There are more than 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

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Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

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I'm not sure how to get started

Here, we’ll provide tools to help support your research.

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Steps to getting a licence

Get started on the licensing process and find out what you will need to submit an application.


Guidelines

As of July 1, 2012, homes that meet the definition of “retirement home” in the Act must have a licence from the RHRA to operate.

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Process

To assist you with the application process, the RHRA has put together an Applicant Guide. The Guide introduces you to the forms, supporting documents and fees that must be submitted.

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Fees

Review the 2018 Fee Schedule before submitting your application.

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Complaints & reporting harm

Reporting harm is a shared duty. Certain situations involving harm or risk of harm to any resident must be reported immediately by law. Here’s how to report harm or potential harm.


How to File a Report

Find out what constitutes harm and what you need to do if you see or suspect harm.

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RHRA Process

Find out what happens after the report has been made.

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Mandatory Reporting

What must you report and why.

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More information about RHRA

Understand our role, what we stand for and how we enforce ‘the Act’.


How we help

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Our Vision, Mission and Values

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Understanding the Legislature

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A retirement home

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More
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