For media inquiries, please contact media@rhra.ca or call our toll-free number at 1-833-322-1045.

RHRA appoints new Risk Officer

We are pleased to announce that Kevin McCarthy has been appointed as the RHRA’s Risk Officer, effective March 2024, for a three-year term. The Risk Officer is a statutory role that reports to the Board, exercising independent and critical decision making.

Read More
New Resource for Licensees/Operators: Abuse and Neglect Guidance Document

The RHRA encourages licensees/operators and retirement home staff to review the guidance document and regularly review abuse and neglect policies and procedures in place at their home(s).

Read More
RHRA Welcomes New Deputy Registrar

We are pleased to announce that Anastasia Shiamptanis will join the RHRA as Deputy Registrar, effective April 1, 2024.

Read More
New Regulatory Request: RHRA Annual Information Return

In late January 2024, RHRA notified the sector of a new regulatory requirement that retirement homes would receive on February 1, 2024 – the Annual Information Return (AIR).

Read More
Notice: Annual Information Return and Invoice Distribution

Independently-Owned Homes | Chain Homes January 22, 2024 Important RHRA Notice – Independently-Owned Homes: Upcoming Annual Information Return and Invoice Distribution – Due April 1, 2024   Dear Licensee, The...

Read More
RHRA Stakeholder Advisory Council Appointments

RHRA is pleased to announce the appointment of Dr. Fred Mather, MD CCFP FCFP, to the Stakeholder Advisory Council. Dr. Mather’s two-year term is effective as of Jan. 1, 2024....

Read More
RHRA Consultation On The New Annual Information Return (AIR)

The AIR consultation is now CLOSED. RHRA would like to thank everyone for their thoughtful feedback. A summary of the feedback will be posted in early 2024. RHRA needs your...

Read More
RHRA’s 2023-2026 Strategic Plan is Live!

RHRA’s 2023-2026 strategic plan is now available to read on our website. The strategic plan highlights the priorities, objectives, and strategies RHRA has set out for the next three years....

Read More
RHRA Stakeholder Advisory Council (SAC) Opportunity

RHRA is looking for a new member to join the Stakeholder Advisory Council (SAC). RHRA is seeking a Regulated Health Professional Representative (e.g., physician, nurse, pharmacist, occupational therapist, etc.) to join the...

Read More
RHRA Seeking an individual for the Board of Directors

To provide guidance on the opportunities and challenges facing the RHRA, the Board of Directors is currently seeking individuals from one of the following regions - Northern Ontario, Southwestern Ontario (e.g. London, Chatham, Windsor region), and/or within a rural setting.

Read More
RHRA Recognizes Remarkable Retirement Home Residents and Community Partner

TORONTO (September 21, 2023) – The Retirement Homes Regulatory Authority (RHRA) is pleased to announce the recipients of its 2023 Resident Champion and Partner in Protection Awards. Resident Sophie Krausz...

Read More
Help Us Test Out Our New Self-Service Portal for Licensees

As communicated in the spring, RHRA is undergoing an upgrade of its digital infrastructure that will make it easier and more efficient for licensees, residents, and the public to manage...

Read More
You are invited: RHRA’s 2023 Virtual Annual General Meeting and Recognition Event

Please join us on September 21st, 2023, from 3:00 – 4:30 p.m. for RHRA’s 2023 Virtual Annual General Meeting and Recognition Event. Hear from RHRA CEO and Registrar, Jay O’Neill,...

Read More
Changes to COVID-19 Outbreak Reporting

RHRA Reduces Burden of COVID-19 Outbreak Reporting  RHRA understands the challenges faced by retirement homes and is continuously looking at ways to reduce administrative burden on homes so that licensees,...

Read More
RHRA’s New Information Technology System Launches May 1

New information technology system will increase efficiency and reduce administrative burden on homes As communicated last week, RHRA is undergoing an upgrade of its information technology system that will ultimately...

Read More
RHRA’s 2023/24 Business Plan

RHRA has published its 2023/24 Business Plan which is now available on our website here. This year’s Business Plan is articulated around the objects set out in the Retirement Homes...

Read More
Coming Soon: A Better Way to do Business with RHRA

New information technology system will increase efficiency and reduce administrative burden on homes One of RHRA’s priorities is to reduce administrative burden on retirement home licensees so they can spend...

Read More
COVID-19 Guidance Updates for Retirement Homes and Withdrawal of Recommendation on Asymptomatic Testing

Today, the Ministry for Seniors and Accessibility (MSAA) shared this memo with updates to the MSAA COVID-19 Guidance Document for Retirement Homes in Ontario.  The changes are effective as of Wednesday, March 29, 2023....

Read More
Ministry of Health COVID-19 Guidance Update

The Ministry of Health has released a new iteration of their COVID-19 Guidance: Long-Term Care Homes, Retirement Homes, and other Congregate Living Settings for Public Health Units document. As per...

Read More
Statement: RHRA Response to Auditor General’s Follow Up Report

The Retirement Homes Regulatory Authority (RHRA) today welcomed the Auditor General of Ontario’s acknowledgement that the public interest regulator has implemented or is in process of implementing nearly 90 % of...

Read More
RHRA’s Fee Reduction Program is Live  

As previously promised, RHRA has launched its Fee Reduction Program. Application forms are now available.

Read More
Advice from MSAA and Chief Medical Officer of Health to Retirement Homes on Vaccination and Respiratory Illness Safety

On November 28, 2022, the Ministry for Seniors and Accessibility (MSAA) and the Chief Medical Officer of Health (CMOH) provided an update on the status of COVID-19 and other respiratory viruses in the retirement home sector.

Read More
RHRA Reduces Burden of Outbreak Reporting

Several questions removed from outbreak questionnaire to make it easier for homes to report

Read More
RHRA Board Director Appointment

December 23, 2021 RHRA is pleased to announce that John Groe has been appointed to the RHRA Board of Directors, effective December 9, 2021, for a three-year term. John will...

Read More
RHRA Chair Appointment

Thursday, December 9, 2021 RHRA is very pleased to announce that Alex Yuan has been appointed Chair of the RHRA Board of Directors, effective December 1, 2021. Alex is very...

Read More
RHRA Election of New Directors

The Retirement Homes Regulatory Authority (RHRA) Board of Directors is very pleased to announce the election of four new Directors. This includes Anil Mathur, a thought leader with deep expertise...

Read More
Balancing the Need to Keep Both Residents and Staff Safe and Protected as Ontario Re-opens

On July 8, 2021, the RHRA provided information to licensed retirement homes on balancing the rights of the resident and obligations to protect the health and safety of staff.   ...

Read More
RHRA is pleased to announce the reappointment of Nav Sandhawalia as Risk Officer

RHRA is pleased to announce that Nav Sandhawalia has been re-appointed by the RHRA Board of Directors as the Risk Officer for a second three-year term, from June 1, 2021...

Read More
RHRA remembers Board Vice Chair Barbara Sullivan

It is with a heavy heart that the RHRA has learned of the passing of its Vice Chair of the Board of Directors, Barbara Sullivan, on January 24, 2021. Barbara was first appointed as Director to the Board in December of 2013.

Read More
Millie Christie Re-elected to RHRA Board

The RHRA is pleased to announce that Ms. Millie Christie has been re-elected to the RHRA Board of Directors for a ninth and final year, from December 10, 2020 to...

Read More
Risk factors for COVID-19 outbreaks in Ontario’s retirement homes

Retirement Homes Regulatory Authority and McMaster University release a retrospective study of the impact of COVID-19 in Ontario’s retirement homes in wave one

Read More
Take holiday visits with seniors online this season

The Retirement Homes Regulatory Authority encourages Ontarians to follow COVID-19 safety protocol if visiting retirement homes.

Read More
RHRA Revokes Licences of Several Retirement Homes in Hamilton and Niagara

On December 1, 2020, the Registrar of the Retirement Homes Regulatory Authority (RHRA) issued orders to revoke the licences of Cathmar Manor, Dundas Retirement Place, Greycliff Manor, Montgomery Retirement Home, Northview Seniors’ Residence and Sheridan Lodge.

Read More
New Chair appointed to the RHRA

The RHRA is pleased to announce the appointment of Peter H. Harris, Q.C., as Chair and Director of the RHRA Board of Directors. Peter’s three-year term was effective as of May 28,...

Read More
RHRA elects Jonathan Boulakia to its Board of Directors

John J. Rossiter, Chair of the RHRA Board of Directors, is pleased to announce the election of Jonathan Boulakia to the RHRA Board, effective December 10, 2019. As Chief Legal...

Read More
Falls Prevention

Falls are a leading cause of injury among older adults in Canada. Ottawa Public Health provides free access to its online fall prevention learning module for personal support workers and...

Read More

I am looking for...

+

A retirement home

There are more than 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More

I'm not sure how to get started

Here, we’ll provide tools to help support your research.

Read More

Steps to getting a licence

Get started on the licensing process and find out what you will need to submit an application.


Guidelines

As of July 1, 2012, homes that meet the definition of “retirement home” in the Act must have a licence from the RHRA to operate.

Read More

Process

To assist you with the application process, the RHRA has put together an Applicant Guide. The Guide introduces you to the forms, supporting documents and fees that must be submitted.

Read More

Fees

Review the 2018 Fee Schedule before submitting your application.

Read More

Complaints & reporting harm

Reporting harm is a shared duty. Certain situations involving harm or risk of harm to any resident must be reported immediately by law. Here’s how to report harm or potential harm.


How to File a Report

Find out what constitutes harm and what you need to do if you see or suspect harm.

Read More

RHRA Process

Find out what happens after the report has been made.

Read More

Mandatory Reporting

What must you report and why.

Read More

More information about RHRA

Understand our role, what we stand for and how we enforce ‘the Act’.


How we help

Read More

Our Vision, Mission and Values

Read More

Understanding the Legislature

Read More
A retirement home

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More
X