Looking for a retirement home?

Are you a retirement home resident?

Find out how we protect your interests, how to report harm, apply for emergency funding and more.

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Applying for a Licence?

Find all the tools and information you need to apply.

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Information for Licensees and Operators

Ready-to-print fact sheets, guidelines and posters to keep you informed.

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Highlights from 2024-2025

7839

Inquiries handled through RHRA’s intake department

1658

Inspections of retirement homes completed

47

Licence applications to operate a retirement home

781

Licenced retirement homes in Ontario

247

Number of complaints received

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Information for Health Care Providers

The RHRA monitors emerging issues affecting seniors in retirement homes. We work with community health care providers, regulators, seniors’ groups, and home operators to ensure the safety and wellbeing of residents are met and their rights are protected.

What's New

News

RHRA Board of Directors Announces Interim CEO and Registrar

The Board of Directors for the Retirement Homes Regulatory Authority (RHRA) announced today the appointment of Lucy Becker as interim CEO and Registrar, effective October 20, 2025.

News

Notification of $0.25 Increase to Annual Fee for April 1, 2026

After careful consideration, the Board of Directors for the Retirement Homes Regulatory Authority has approved a $0.25 inflationary increase to the Annual Fee for the 2026/27 fiscal year. The inflationary increase will bring the fee from $14.98 to $15.23 per suite, per month, effective April 1, 2026.

News

RHRA Celebrates Remarkable Retirement Residents and Community Partners

Recipients of RHRA’s 2025 Resident Champion and Partner in Protection Awards

News

RHRA Board of Directors Announces Executive Recruitment for CEO & Registrar

The Board of Directors for the Retirement Homes Regulatory Authority (RHRA) announced today that it will undertake an executive recruitment for the regulator’s CEO & Registrar with the upcoming departure of Mr. Jay O’Neill on Nov. 14, 2025.

News

Results are in: RHRA’s 2024 Stakeholder Effectiveness Survey

The RHRA extends its sincere thanks to everyone who participated in the 2024 Stakeholder Effectiveness Survey conducted last fall.

News

Invitation: RHRA 2025 Annual General Meeting (AGM) and Recognition Event

Join the Retirement Homes Regulatory Authority (RHRA) for an informative afternoon as we reflect on our progress over the past year and share our current plans and priorities.

News

Call for Nominations: 2025 Resident Champion Award

The Resident Champion Award recognizes a resident who has created noticeable impacts on the quality of life for their fellow residents and community members alike, through their actions, leadership or contributions.

News

Fostering a Culture of Care: Introducing the Insight Series and Learning Modules for Abuse and Neglect

Today, we are releasing the first issue of the Insight Series, a resource that provides sector-wide data about common areas of non-compliance impacting resident safety and wellbeing.

News

The RHRA releases guidance document on Personal Assistance Services Devices

We are pleased to announce the release of our Personal Assistance Services Device (PASD) Guidance Document.

News

Call for Applicants: Introducing the RHRA’s Licensee Engagement Forum

The RHRA is establishing a Licensee Engagement Forum (LEF), which provides a conduit to receive direct and regular feedback from licensees, operators and managers, and is part of RHRA’s enhanced efforts to provide proactive guidance and support on meeting legislative requirements.

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I am looking for...

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A retirement home

There are more than 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

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Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

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I'm not sure how to get started

Here, we’ll provide tools to help support your research.

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Steps to getting a licence

Get started on the licensing process and find out what you will need to submit an application.


Guidelines

As of July 1, 2012, homes that meet the definition of “retirement home” in the Act must have a licence from the RHRA to operate.

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Process

To assist you with the application process, the RHRA has put together an Applicant Guide. The Guide introduces you to the forms, supporting documents and fees that must be submitted.

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Fees

Review the 2018 Fee Schedule before submitting your application.

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Complaints & reporting harm

Reporting harm is a shared duty. Certain situations involving harm or risk of harm to any resident must be reported immediately by law. Here’s how to report harm or potential harm.


How to File a Report

Find out what constitutes harm and what you need to do if you see or suspect harm.

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RHRA Process

Find out what happens after the report has been made.

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Mandatory Reporting

What must you report and why.

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More information about RHRA

Understand our role, what we stand for and how we enforce ‘the Act’.


How we help

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Our Vision, Mission and Values

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Understanding the Legislature

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A retirement home

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More
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