COVID-19 Resources for Retirement Home Operators

RHRA is closely monitoring developments related to COVID-19 and will post information here as it becomes available. RHRA’s primary concern is the health and safety of seniors living in Ontario retirement homes.

Below is Important Information for Retirement Home Operators.

memos from the ONTARIO GOVERNMENT – CMOH, MOH, MSAA

CMOH Memo: Spring 2024 COVID-19 Vaccine Campaign – May 3, 2024 

MSAA Memo: Update Regarding New Ministry of Health Outbreak Prevention and Control Guidance – April 19, 2024 

CMOH Memo – COVID-19 Public Health Measures for Retirement Homes – April 19, 2024 

MSAA Memo: Enhanced Masking Recommendation Update for Retirement Homes – March 5, 2024 

MSAA Memo: Respiratory Syncytial Virus (RSV) Vaccine for Residents in Retirement Homes Licensed to Provide Dementia Care – November 24, 2023 

Memo re: COVID-19 Guidance Updates and Tuberculosis Resident Screening Reminders – February 6, 2023

Memo re IPAC Hubs – January 12, 2023

Government guidance documents

MSAA COVID-19 Guidance for Retirement Homes in Ontario – April 19, 2024 

MOH Outbreak Prevention and Control Guidance for Institutions and Congregate Living Settings – April 2024 

RSV Fact Sheet for Vaccine Recipients – November 24, 2023 

PPE Supply Portal – Quick Reference Guide

PPE Supply Portal User Guide V8

tools, checklists & posters

PHO IPAC Self-Assessment Audit for Long-Term Care and Retirement Homes (publichealthontario.ca)September 2023

RHRA COVID-19 Self-Assessment Tool for Retirement HomesSeptember 2023

PHO IPAC Checklist for Long-Term Care and Retirement Homes (publichealthontario.ca) – September 2023

MOH COVID-19 Screening Tool for Long-Term Care Homes and Retirement Homes – August 31, 2022

RHRA COVID-19 Outbreak Reporting – Tip Sheet September 2023

Webinar: 2023 Respiratory Season PreparednessOctober 5, 2023

Webinar: IPAC Supports & Best Practices for Respiratory Season Preparedness – October 26, 2023

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A retirement home

There are more than 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

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Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

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I'm not sure how to get started

Here, we’ll provide tools to help support your research.

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Steps to getting a licence

Get started on the licensing process and find out what you will need to submit an application.


Guidelines

As of July 1, 2012, homes that meet the definition of “retirement home” in the Act must have a licence from the RHRA to operate.

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Process

To assist you with the application process, the RHRA has put together an Applicant Guide. The Guide introduces you to the forms, supporting documents and fees that must be submitted.

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Fees

Review the 2018 Fee Schedule before submitting your application.

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Complaints & reporting harm

Reporting harm is a shared duty. Certain situations involving harm or risk of harm to any resident must be reported immediately by law. Here’s how to report harm or potential harm.


How to File a Report

Find out what constitutes harm and what you need to do if you see or suspect harm.

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RHRA Process

Find out what happens after the report has been made.

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Mandatory Reporting

What must you report and why.

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More information about RHRA

Understand our role, what we stand for and how we enforce ‘the Act’.


How we help

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Our Vision, Mission and Values

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Understanding the Legislature

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A retirement home

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More

A retirement home 1

There are over 700 licensed retirement homes in Ontario. Let us help you find the one that’s right for you.


#ICON

Status of home

Search the Retirement Home Database for a complete history of a retirement home's compliance with the Act.

Read More
#ICON

Types of homes

If you've never lived in a retirement home or haven’t needed long-term care, you may not be aware of the difference between the two. Here is what you need to know.

Read More
#ICON

I’m not sure how to start

Here, we’ll provide tools to help support your research.

Read More
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